Placement & Course Availability
Your place is guaranteed once your payment is confirmed. In the event that we cannot place you in a class due to scheduling or seat constraints, you will be issued a full refund.

Cancellations & Postponement
For group courses, cancellations or postponement must be made at least 5 working days before the start of the new term. Please note that a $55 administrative fee will be charged. Cancellations or postponements made less than 5 working days before the start of the term are non refundable. For private & semi-private lessons, fees are non refundable and cancellations or postponements must be made at least 2 working days prior to the lesson date. Cancellations & postponements must be made during our operating hours (11:00am to 7:00pm Mondays to Saturdays).

Transfers & Supplementary Lessons
Fees cannot be transferred to private or semi-private lessons. If you miss lessons, supplementary lessons can be arranged at $49.50/hour (weekdays 11:00am – 5:30pm) or $55 (after 5:30pm and Saturdays).